Home › Privacy Policy
Privacy Policy
1. Who we are
GoldVault Pro operates the website goldvaultpro.com (the "Platform"), a gold and forex investment platform. This policy explains what personal data we collect and how we use it.
2. Information we collect
- Account information: name, email address, phone number and password when you register.
- Financial information: deposit method choices, transaction history and investment plan selections.
- Technical information: device type, operating system, browser and IP address for security and performance.
- Cookies: we use small data files (cookies) to keep you signed in and remember your preferences.
3. How we use your information
- To create and manage your account.
- To process deposits, investments and withdrawals.
- To communicate plan updates, payments and support responses.
- To detect and prevent fraud, abuse or unauthorized access.
- To improve the Platform, its tools and its security.
4. Sharing your information
We do not sell your personal data. We may share information with trusted service providers who help us operate the Platform (such as payment processors and hosting providers), only to the extent needed to provide our services, and where required by law or to protect our legal rights.
5. Data security
We use encryption in transit, access controls and monitoring to protect your data. No method of transmission is 100% secure, but we work to keep your information safe.
6. Data retention
We keep your information for as long as your account is active and as long as needed to meet legal, tax and audit requirements. You may request deletion of your account data, subject to these legal obligations.
7. Your rights
- Access: ask for a copy of the data we hold about you.
- Correction: ask us to fix inaccurate information.
- Deletion: ask us to delete your personal data where permitted.
- Opt-out: manage cookie and marketing preferences at any time.
8. Children
The Platform is not intended for users under the age of 18. We do not knowingly collect data from children.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
10. Contact
Questions about this policy? Contact us at support@goldvaultpro.com or via the contact page.